Bartender Summary Bartender 1: Female, approximately 5’7” tall with dark long hair pulled up, dressed in a black logo’d shirt and black pants. The Agent overheard a guest call her Xxxx. Bartender 2: Male, approximately 5’10” tall with brown hair…
Author: Hospitality Checkpoint
How to spot and combat the dishonest bartender
How to spot and combat the dishonest bartender by Herman E. Zaddareli Most bartenders are basically honest. Unfortunately, some are not. Of all the workers in the hospitality industry, the bartender has the best opportunities for stealing. Consider that the…
Bartender Theft, Free Drinks for Friends, Servers Making Their Own Drinks
Bartender 2 was noticed sitting with a group of girl patrons on one side of the bar top. The agent did not realize Bartender 2 was an employee, until she walked behind the bar and poured drinks at one point. …
Open Register Drawer, Over Pour Liquor for Friends, Bartender Theft
HOSPITALITY CHECKPOINT SPOTTER SERVICE http://www.hospitalitycheckpoint.com/ BARTENDER THEFT: Open Register Drawer, Over Pour Liquor for Friends, Bartender Theft With regard to cash handling integrity, the agent found that staff would sometimes waiver, and only for certain people. Bartender 1 was…
Bartender Theft, No Rings, Forgot to add drinks on Tab, Liquor Liability issues violations
Bartender Summary Bartender: Female, 5’5”, Caucasian, in her twenties, with an average build and brown hair worn with bangs. She signed the receipt she gave the agent at the end of the visit, Doori. Bartender approached and greeted the agent…
Bartender Theft, Free Drinks For Friends, No Rings, Forgot to add drinks on Tab
Bartender Summary Bartender 1: Caucasian male, approximately 6’2’’, short medium brown hair, wearing a black logo t-shirt and jeans with a yellow towel in his back pocket. Bartender 2: Caucasian female, approximately 5’8’’, medium length blonde hair with bangs,…
Why Now is the Time to Open a Restaurant
Rents are dropping, talented chefs are up for grabs and, most important, smarter diners are looking for value, not glitz. By Regina Schrambling | Entrepreneur Magazine – November 2009 Last year, Philip Hoffman did something most people would…
Exchanging Money from Tip Jar, Bartender Theft, Irregular Pour Counts, Not Ringing in Drinks
At this time, the agent observed that it did not appear that drinks were being rung as they were being served. It was also noted that none of the nearly 15 patrons at the bar had their checks in front…
Bartender theft, free drinks for regulars, possible service to minors
Neither bartender showed a tendency to immediately moving to the register after serving items. This is very disconcerting. As paper tabs were not kept in front of guests, the agent was unable to determine whether tabs were properly updated; however,…
Refusal of Service to Intoxicated Customers. Unaccouted for Drinks
There was one major event that was particularly noteworthy during the observation. At approximately 9:40, two individuals entered the bar and asked for a pitcher of beer. As the bartender prepared the pitcher, she came to realize that one of…