There was one major event that was particularly noteworthy during the observation. At approximately 9:40, two individuals entered the bar and asked for a pitcher of beer. As the bartender prepared the pitcher, she came to realize that one of…
Month: November 2009
Free Drinks for Bartenders Friends and Boyfriend. Liquor Liabilty Issues.
Despite making sure that individuals did not leave the area with more than one beverage, none of the individuals that approached the bar to retrieve these drinks were carded. None were given stamps or wrist bands to indicate legal drinking…
Illegal sexual activity in female strip club
Dancer Summary The dancers were friendly and moved about the room a lot; however, they were lax in offering dances. No dancer approached the agent or his associate while they were seated at the bar during the entire 2 hour…
Boyfriend free drink hook up. Free drinks for Bartender’s Friends. Over Pour for Friends. No rings.
Aaaaaaa had a strong pour count on drinks that she made for those she seemed to know. She poured a 4-count for server drinks and some bar guests (4-count= 1.5 oz.). Her bar guests received the royal treatment in the…
Non Alcohol drink giveaway to garnish higher gratuity
Bartender Summary…We later requested the tab and it did take a little longer than expected to get bartender 1’s attention when requesting the tab. He then closed it out and thanked us. Agent noted the tab should have included a…
Bartender Theft – Free drinks for friends & food server theft free drinks.
Bartender Summary: Bartender A: Caucasian female, 5’7”, 150 lbs with shoulder length brown hair. She wore it down over her shoulders in layers. She wore the xxxx xxx uniform. Bartender B: Her name was Xxxxx. Xxxxx was a Caucasian female,…
Bartender Theft – Free drinks for friends & possible theft issues via tip jar money exchange.
The agent started out being serviced by Bartender 1 and then Bartender 2 took over. The tip jar was located on top of the left POS. It sat to the left but on top of the POS leaning against the…
Bartender Theft, Atrocious Service, Cooks Stealing Out the Back Door
HOSPITALITY CHECKPOINT SPOTTER SERVICE http://www.hospitalitycheckpoint.com/ By Michael Zenner Bartender Summary Bartender: Female, 5’5”, Caucasian, in her forties, with a medium build and short, reddish-blond hair. She wore black shorts, a blue polo or tee shirt, and a ball cap. She…
To Catch A Thief
To Catch A Thief Written by Bill Main www.billmain.com June 1st, 2009 Any foodservice operation with a bar knows that it can be a challenge to keep beverage costs under control, and even more difficult to get to the root…
Do yourself a favor. Get rid of dishonest employees
Re-Post from: THE SNUG: a rant & review of the Irish hospitality industry. Do yourself a favour. Get rid of dishonest employees Posted by barkeeper under Barry Chandler You know the scenario. The cash hasn’t been balancing at the end of…