The agent started out being serviced by Bartender 1 and then Bartender 2 took over.
The tip jar was located on top of the left POS. It sat to the left but on top of the POS leaning against the wall diving the bar back. Both bartenders were observed throwing their tips in to this container.
At 10:45pm the agent observed Bartender 1 making change from this tip jar. There also appeared to be two black zip top bank deposit bags sitting behind each register.
Around 12:00am the agent returned back from restroom and observed that the left register drawer was open, tons of cash was lying on the counter. Bartender 1 was standing over the bills sorting them into piles on the bar back. After the sorting was finished, she piled them back in numerical order and put them into the bank deposit bag, zipped it shut and put it back behind the POS where it had been all evening. She then reached for a smaller stack of bills that was still lying on the bar back. She stood there with the stand in her hand appearing to be contemplating something. She hid the stack of bills on the palm of her hand and put the stack of money to the left of the POS in a small glass cup that she was using earlier to stack up the room receipts. She filed the stack of money behind this stack of papers. The agent felt this seemed a bit out of the ordinary. Making change from the tip jar is a way for bartenders to conceal stealing. Hiding a stack of money behind receipts is a definite red flag as well.
At 12:30am Bartender 1 was observed giving a free drink to a friend who had come in to see her. The agent overheard the friend ask Bartender 1 for a drink, Bartender 1 asked for a preference, the friend responded whatever you want. Bartender 1 mixed up a drink, placed it in front of the friend. After placing the drink down the bartender took a straw, exhumed a small sample from the drink and tasted it to ensure it was of quality taste, she then went on attending to her other customers. Bartender 1 did not approach the POS to enter in the drink or account for it in any way.
Michael Zenner – CEO
hospitality checkpoints Inc.
hospitalitycheckpoint.com
bartheft.com (blog)
Hospitality Checkpoint PLLC
Lic. 1597616
hospitalitycheckpoint.com
liquorassessment.com
PO BOX 995 Gilbert AZ 85299
Office: 480-777-7056
Mobile: 602-622-0875
Toll Free: 800-880-0811